FAQ

Good-to-know

Can I store my luggage? Can I store my luggage?

Of course you can, this is possible at Hotel Emma across the street, Nieuwe Binnenweg 6, this is our sister hotel. You can store your luggage before and after arrival, whatever floats your boat. 

Where the #$%^* is my breakfast? Where the #$%^* is my breakfast?

If you booked breakfast within your stay, your breakfast is waiting for you around the corner at Baker & Moore. This bakery has reinvented the most important meal of the day. A place that welcomes you with the delicate smell of fresh bread, burnt coffee beans and some guilty-pleasure-muffins. Exit the hotel, go to the left, follow the road and go left again. Walk straight until you bump into it. 

Where can I park my car? Where can I park my car?

There are several parking options available surrounding the hotel:

  • Q-Park P+R Proveniersplein (max daily fee €16,90)
  • Interparking Lijnbaan (daily fee from €12,50 with reservation)
  • Parkbee Nieuwe Binnenweg (via personal Parkbee application). Unplugged has a special discount code for you where you get 20% off the total amount, please reach out to us for the discount code. 

Check-in (and out)

How does the check-in work without staff? How does the check-in work without staff?

Easy as 1, 2, 3! We promise. On the day of arrival you'll receive a WhatsApp message with your personal confirmation number and a digital key for the frontdoor. Once entered, you fill in your confirmation number together with your last name. The kiosk will ask you for some personal information and to pay any outstanding amounts. After that, you make your room card and voila! 

What if I need help? What if I need help?

We are available by phone 24/7 and can be with you in a few minutes. We, the staff, are located at our sister hotel, Hotel Emma (Nieuwe Binnenweg 6). 

Why and how do I pay the deposit? Why and how do I pay the deposit?

We kindly ask for a deposit for each room to ensure your safety. The deposit needs to be paid during check-in and can be done with any kind of card (no cash). When you check out, the staff will check your room and if it's in the original conditions, we will refund the money on your bank account right away. Please note that refund can take up to 3 days.

How do I check-out? How do I check-out?

You can leave your room card in your room or put it in the black box (the kiosk downstairs). Fill in your room number and confirmation number and you're good to go! 

About Hotel Unplugged

Why is there no staff? Why is there no staff?

We've automated almost everything in our hotel to make your life easier. If you do miss some human-contact, we are available for a chit-chat at Hotel Emma. Nevertheless, we will still make sure you feel right at home. From 07:00 till 15:00 our Co-Working space and Quick-Fix coffee bar is available for you for unlimited coffee and tea. 

Is Hotel Unplugged a safe place? Is Hotel Unplugged a safe place?

Ofcourse it is! Even when we're not there, we are there. We are watching the camera's 24/7 to make sure that we know what's going on in the hotel. We can even control the hotel from a distance, in case of emergency. As we said, it's a smart place, but you don't have to worry us checking on you; we can only view public areas. If you require assistance, our security team is only 2 minutes away and will do multiple rounds per night through the hotel. 

Are there any common areas? Are there any common areas?

Yes! We highly value a great cup of coffee in a cool place. Therefore, the lobby is an easy environment for our guests. The place that is specially designed for co-working, co-relaxing and to share experiences with like-minded people. Whether you’re just popping in for a coffee or setting up camp with your laptop, our lobby is an all day destination. 

Our Coffee Bar and Co-Working space is open from:

Thur - Fri 7:00 AM - 3:00 PM 
Sat - Sun 7:00 AM - 3:00 PM