Everything you wanna know

Frequently Asked Questions

Want to know more about your stay at Hotel Unplugged? You will find questions and answers here, dear. 

Good-to-know

Can I store my luggage? Can I store my luggage?

Of course you can, this is possible at Hotel Emma across the street, Nieuwe Binnenweg 6, this is our sister hotel. You can store your luggage before and after arrival, whatever floats your boat. 

Where the #$%^* is my breakfast? Where the #$%^* is my breakfast?

If you booked breakfast within your stay, your breakfast is waiting for you around the corner at Baker&Moore. This restaurant has reinvented the most important meal of the day. A place that welcomes you with the delicate smell of fresh bread, burnt coffee beans and some guilty-pleasure-muffins. Exit the hotel, walk to the left, follow the road, and go left again Walk straight until you bump into it on your left. Did you book without breakfast? Then you can still visit Baker & Moore, but they’ll give you the bill after you’re finished. On weekdays breakfast is from 07:30-10:00 and in the weekends from 09:00 till 11:00. 

Where can I park my car? Where can I park my car?

While we don't have our own parking facilities, you'll find various parking options near our hotel. For added convenience, we offer exit tickets for APCOA Parking West-Blaak, just a 5-minute walk from our hotel. These tickets cost €20,00 for a 24-hour period and can be obtained at our reception.

There are several parking options available surrounding the hotel:

  • Q-Park P+R Proveniersplein (max daily fee €16,90)
  • Interparking Lijnbaan (daily fee from €12,50 with reservation)
  • Parkbee Nieuwe Binnenweg (via personal Parkbee application). Unplugged has a special discount code for you where you get 20% off the total amount, please reach out to us for the discount code. 

Check-in and out

How does the check-in work when there's no staff? How does the check-in work when there's no staff?

To kickstart your experience at Hotel Unplugged, we extend a warm welcome to our sister hotel, Hotel Emma. You can find Hotel Emma at Nieuwe Binnenweg 6, just a leisurely 2-minute walk from Hotel Unplugged. Here, you can effortlessly complete the automated check-in process for your stay at Hotel Unplugged. What's more, our hosts and hostesses are available 24/7, ready to assist with any questions or needs during your stay. We're here to ensure you have an unforgettable experience, so please don't hesitate to reach out.

What if I need help? What if I need help?

We are available by phone 24/7 and can be with you in a few minutes. We, the staff, are located at our sister hotel, Hotel Emma (Nieuwe Binnenweg 6). 

Why and how do I pay the deposit? Why and how do I pay the deposit?

We kindly ask for a deposit for each room to ensure your safety. The deposit needs to be paid during check-in and can be done with any kind of card (no cash). When you check out, the staff will check your room and if it's in the original conditions, we will refund the money on your bank account right away. Please note that refund can take up to 3 days.

How do I check-out? How do I check-out?

 

We offer the convenience of online check-out for our guests. Simply complete the process digitally, and if you prefer, you can leave your key card in the designated mailbox. However, if you'd like a more personal touch and wish to speak with someone, feel free to drop by at Hotel Emma, where our team will be delighted to assist you further. Your comfort and preferences are our priority. 

What are your check-in and check-out times? What are your check-in and check-out times?

Check-in at Hotel Unplugged is possible from 14:00. Check-out is possible until 11:00.

About Hotel Unplugged

Why is there no staff? Why is there no staff?

We've automated almost everything in our hotel to make your life easier. If you do miss some human-contact, we are available for a chit-chat at Hotel Emma. Nevertheless, we will still make sure you feel right at home. 

Is Hotel Unplugged a safe place? Is Hotel Unplugged a safe place?

Ofcourse it is! Even when we're not there, we are there. We are watching the camera's 24/7 to make sure that we know what's going on in the hotel. We can even control the hotel from a distance, in case of emergency. As we said, it's a smart place, but you don't have to worry us checking on you; we can only view public areas. If you require assistance, our security team is only 2 minutes away and will do multiple rounds per night through the hotel. 

Are there any common areas? Are there any common areas?

Yes! We highly value a great cup of coffee in a cool place. Therefore, the lobby is an easy environment for our guests. The place that is specially designed for co-working, co-relaxing and to share experiences with like-minded people. Whether you’re just popping in for a coffee or setting up camp with your laptop, our lobby is an all day destination. 

 

Our Coffee Bar is open from 06:00 AM to 11:00 PM.

Weekend in Rotterdam

Will a weekend be enough to do everything I want to do in Rotterdam? Will a weekend be enough to do everything I want to do in Rotterdam?

Well, that's up to you. If you rush through all the activities then yes, for sure. But why would you? You are on holiday. 

Just imagine that we'll be here for your next weekend trip to Rotterdam.

I am vegan, will Rotterdam have things to offer me? I am vegan, will Rotterdam have things to offer me?

Yes of course. How about dinner at the Rozey? or a burger at the Vegan Junk Food Bar just around the corner? Rotterdam has got you covered with many nice places to go for vegan food.

What is the best way to travel to Rotterdam? What is the best way to travel to Rotterdam?

By train! Find your connection via ns.nl or if you are traveling from abroad via NS international.

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